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[Discussion] World Player Created Channel

At the request of admins on Discord a catch all topic for discussion on World custom channel.

If I miss a relevant point feel free to reply and I'll add it.

Note that this is more a way to define the discussion properly. Pros / cons etc, try to keep it dispassionate ;)

So this wasn't a thing on retail but it is a thing on several other emulation projects, where a custom World channel is getting special treatment, either by making it a server created channel or removing player moderation from it etc.

 

Relevant Info about system Global Channels.

  • Trade chat is city only, you cannot join it while out in the world.
  • LookingForGroup chat has gone through numerous changes in the life of Classic, I am not sure what version other private servers have, so help me if you play on one by adding that information
    • Initially LookingForGroup was automatically joined but was subzone-specific. This means that when you talked in LFG in Darkshore or Westfall or Redridge only the players in that zone could listen.
    • Later LookingForGroup was also enabled for cities. In this iteration it was still subzone-specific in the world and global in cities (same as Trade in other words)
    • In 1.11.2 LookingForGroup was finally made a global channel. Players proceeded to abuse it to high heaven which prompted the last change (ref: http://elliottback.com/wp/wow-global-lfg-chat/)
    • In 1.12.1 LookingForGroup remained global but Blizzard took it off the auto-join list, so you had to manually /join LookingForGroup to participate.

Both Trade chat and the earlier iterations of LookingForGroup have several obvious problems.

  1. You either can't use them in all the places you can find yourself.
  2. Or you are not getting the most exposure (subzone specific means if you are in a 15-25 zone, players in other 15-25 zones can't hear your Looking For Group for Deadmines, High Level players with alts that might be interested etc)

This lead to players creating custom channels using the /join ChannelName functionality since those do not suffer from those restrictions and can be truly "Global".

By convention this is usually the <World> custom channel.

In this way World becomes a public and useful resource, players start to rely on it to serve them in situations where trade and lfg cannot.

And with that comes a new set of issues, this time player created.

Blizzard has a bizzare system for chat moderation / admin privileges. The short version is: The oldest remaining member in the channel gets admin rights. That means the channel creator until they log off, then the earliest joiner that is still in the channel all the way down to the last person remaining. In essence Channel moderation gets passed around at random.

If the person that has ended up with admin rights wants they can arbitrarily ban / mute / kick other players from the channel or even simpler put a password on it, locking everyone else out as soon as they relog or /leave the channel. It's not realistic to keep making World1/2/3 each time some troll blocks access.

 

Such sabotage for what has become a public resource used by many players, is what puts pressure on server admins to moderate it or at least remove the ability of players to moderate it themselves.

 

If the 1.12.1 version of LookingForGroup is the one active, is there some compelling argument for having a special <World> custom channel?

Add any other relevant information you might have below, so admins can take them into account in their discussion.

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My preference is that the <World> chat is global and does not have a moderator, but must be joined manually. Many people end up using /world anyway, because it is REALLY useful, but having it moderated is really annoying when someone like Waxface from Nost gets his hands on it.

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The main issue comes from the fact that many people join world to talk to people and get a feel for the server and as such some servers feel the need to moderate it much in the same way that you might moderate any public forum, I.E no racism, hatespeech etc.

And the debate stems from the fact that some staff members feel they don't want to moderate a private channel.

Edited by Hashem
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If the devs don't want to moderate the world channel, that's fine. I (and others I'm assuming) just want player moderation to be disabled, a simple solution that shouldn't take more than a minute to implement.

 

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My personal assessment is that when players join Crestfall, due to previous private server experience, they will seek out to join <world>, <worldchat>, or any iteration of that. Sure, you can advertise LookingForGroup as the go-to channel, but I have a feeling that people will be divided between these two at a minimum.

So instead of changing where people go (because people will go where they want to go), you should create the best version of <world> that you can. In my view, this would mean:

1. No admin privileges to any players

2. Constant (if possible) admin moderation of the channel to mute any racism, highly offensive language, spam etc.

The biggest problem with <world> chat on other servers is that admins just leave it to rot. And of course, since this is 2016, it then quickly derails into a toxic cesspool of racial slurs and spam. If you can stop that from happening I believe it can be a good thing.

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The idea of NOT having a world channel is pretty bizzare to me.

Ok, here's how it worked on Insomnia: We didn't have world because some tradition dating back to wowemu days, we had worldwide. There was no owner unless a moderator took it. Yes, we had moderators. They were nice people who muted people who spammed about WSG for more than 3 lines consecutively, and also other nuisances. And everyone lived in harmony. Except for that Thunderfury spam once, after which the requirement to type into worldwide was raised to level 5.

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I'm locking this thread for now. 

We're going to discuss this internally, come up with a plan, or several plans, and we'll put it to the community for further input afterwards.

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